In what context should remediation be applied?

Remediation should be applied when a learner fails to perform skills to the required standard. This context is crucial because remediation focuses on addressing specific deficiencies in knowledge or performance, ensuring that learners receive the necessary support to improve their skills. By identifying the areas where a learner struggles, trainers can tailor their instruction and practice to help the learner reach competency. This approach is essential in high-stakes environments like CLS training, where failure to meet performance standards can have significant consequences.

In contrast, applying remediation when skills are mastered would be counterproductive, as there would be no need for intervention. Similarly, doing so after informal assessments or during group assessments may not effectively target individual needs, as those settings may not provide the necessary feedback to guide focused improvement. Thus, the emphasis on remediation whenever there's a gap in skill performance ensures that all learners can achieve the desired competency in their training.